Privacy Policy
Last updated: January 1, 2025
How to Build Fence ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website howtobuildfence.com or make a purchase from us.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email address, phone number, mailing address)
- Billing and shipping addresses
- Payment information (processed securely through our payment provider)
- Account credentials if you create an account
- Order history and preferences
- Communications you send to us
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website or source
- Cookie and tracking technology data
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Send promotional emails (with your consent)
- Improve our website and customer service
- Detect and prevent fraud
- Comply with legal obligations
Sharing Your Information
We may share your information with:
- Service providers: Companies that help us operate our business (payment processors, shipping carriers, email providers)
- Business partners: Our sister company Two Brothers Fencing for installation referrals (only with your consent)
- Legal requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
Cookies and Tracking
We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings.
Types of Cookies We Use
- Essential cookies: Required for the website to function
- Analytics cookies: Help us understand how visitors use our site
- Marketing cookies: Used to deliver relevant advertisements
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request data portability
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, and the right to request deletion of your information.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@howtobuildfence.com
- Mail: How to Build Fence, Wilmington, NC
- Contact Form